Quality Assurance the RSA Way

There is hardly a private provider who does not experience frustration about poor service delivery by quality assurance bodies and I know of many private learning institutions that just gave up and walked away. This is really sad, because in the end it is the students and learners who suffer the most.

I decided to share my experiences and the hard lessons that I learned with other private providers and also those who would like to accredit as private providers. I actually already did a substantial amount of work on writing a book which deals with the theory of quality assurance as well as how it is used or abused by South African quality assurance bodies and learning institutions. The book will probably be rather voluminous, but I will add an index at the back so that you can use it as a source of reference.

However, it would be unwise to write only about my experiences and the lessons that I learned. Therefore I invite you to share with me your frustrations with quality assurance bodies, the lessons that you learned and any other experiences that you had from which others can learn. Just make sure that what you write is ethical, valid and accurate. The test is if you would be able to provide evidence in court if you were asked to testify. This does not mean that you will be asked to testify in court, but it will be a deciding factor if I can use your information or not.  I will also prepare a questionnaire that you can complete, but this will only be to gather data on statistics and so on. Please send me your stories separately by email to mntceo@mentornet.co.za . You may send your stories anonymously if you so prefer, but then it is more likely that I will not be able to use your contributions.

I am hoping to have the book published before the end of the year and everybody whose contributions I use in the book will receive a free copy.

Regards, J.P. ( Hannes) Nel, CEO Mentornet (Pty) Ltd

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